Quality
Quality Policy
Quality is not an ACT, it is a HABIT…ARISTOTLE.
Quality is one of the pillars on which NAMM Engineering Pvt Ltd is built. We follow a consistent, structured quality process with a team of experienced engineers, inspectors and logistics specialists and focus on meeting customers’ needs. We are passionate about our zero-tolerance for quality failures.
Four pillars of NAMM Engineering Pvt Ltd Quality Program, which we practice to aim our goal of Zero failure.
1.Secure Source
2.Testing & Inspection Process
3.Traceability
4.Technical Support
Secure Source
The foremost thing in controlling the Quality of the Electronic devices is the sourcing of the components through proper channel. And we at NAMM Engineering Pvt Ltd Electronics ensure that we buy only from the Authorised Channels of the Manufacturer. We buy either from the Manufacturers or direct representatives of the Manufacturer. In our regular requirements we do come across some requirements where parts go obsolete and not possible to Source from the authorized channel of the Manufacturer. In such cases we source them from a different organized channel in which we check with independent distributors and also with OEMS with excess stock. Here we involve our customers before purchase with the device pictures and details.
NAMM Engineering Pvt Ltd believe that Secure Source is the first pillar of support against Counterfeit devices.
Testing & Inspection Process
NAMM Engg quality inspection process is an essential function, which avoids any risk in the electronic component supply chain while facilitating our customer’s to increase his productivity. Our quality process ensures essential counterfeit detection and preventative processes are securely in place.
TEST: We go through below test, using the TEST HOUSES for the OBSOLETE Devices procured from non-authorized channel. We share the Test report with customer and on satisfactory acceptance of customer we ship them.
b. X- Ray Test
c. Stereo and Metallurgical Test
d. XRF Analyzer Test
e. Marking Permanency Test / Resistance to Solvents Test
f. Solderability Test
Traceability
We maintains the complete traceability of each and every device supplied. And it can be shared on demand with the customers. For the authorized distributor channel Purchase we maintain the Manufacturer COC (Certificate of Compliance) and other documents of our purchase.
For the non-authorized channel purchase we maintain the TEST reports, normally we share the Test report with the customer and on their approval of the TEST report rest of the process flows.
Technical Support
NAMM Engg Pvt Ltd is committed to customer service even after the years of the supply. If at any point of time customer faces any functional problem or requires any Technical assistance, we are there to assist you with our technical team. To move a step further we will coordinate with the Manufacturers and help you to solve your Queries.